Last Updated: [02-12-2025]
At Help N Care, we aim to provide high-quality financial, taxation, insurance, and digital support services.
Since many of our services involve professional work, government submissions, and third-party processing, our refund and cancellation policies are structured accordingly.
By availing Help N Care services, you acknowledge that digital processing, documentation, and filing work once started cannot always be reversed or refunded.
However, we strive to offer fair and transparent resolutions in genuine cases.
If you request a cancellation before we start working on your service or before any document is submitted, you may be eligible for a partial refund after deducting:
Administrative charges
Consultation fees (if applicable)
Once our team has started processing your file—such as document review, data entry, insurance consultation, or application preparation—cancellation is not allowed, and no refund will be provided.
If your application or filing has already been submitted to:
Income Tax Department
Insurance company
Government portal
Third-party institution
Then cancellation is not possible under any circumstances.
No refund is applicable under the following situations:
Incorrect, incomplete, or false information provided by the user
Rejection by government departments or insurance companies due to external reasons
Delay or system downtime from government portals
Change of mind after service has started
Application already processed or filed
If you accidentally pay multiple times for the same service, the excess amount will be:
Refunded within 7–10 working days, OR
Adjusted in future services (as per your choice)
If, for any reason, Help N Care is unable to process your request without any fault on your part, we will refund the full amount or adjust it toward another service.
To request a refund or raise a concern, please contact us at:
📧 Email: info@helpncare.in
Include:
Your full name
Contact number
Payment reference
Service details
Reason for request
Our team will respond within 48–72 hours.
Approved refunds will be processed through:
Bank transfer
UPI
Original mode of payment (when possible)
Refund processing may take 7–10 working days after approval.
Government fees, taxes, or third-party charges are non-refundable.
Help N Care is not responsible for delays caused by external authorities.
All disputes will be handled under Indian jurisdiction.
Help N Care reserves the right to update or modify this policy at any time.
The latest version will always be available on our website.