Last Updated: [02-12-2025]

These Terms & Conditions (“Terms”) govern your use of the Help N Care website, mobile application, and services. By using our platform, you agree to these Terms.


1. GENERAL

Help N Care provides financial, digital, and support services such as tax filing, insurance assistance, government documentation, and related advisory services.

Using our services means you accept all policies mentioned on our website.


2. ELIGIBILITY

You must be:

  • At least 18 years old

  • Legally capable of entering into a contract

  • Providing accurate information


3. SERVICES

We offer:

  • ITR filing

  • Insurance support

  • Documentation and government form facilitation

  • Loan assistance

  • Digital support services

Help N Care is not a government department, insurance company, or tax authority.
We only facilitate and assist in processing applications on your behalf.


4. SERVICE PARTNERS

We may work with service partners, field executives, or support associates.
Their role is to assist with service delivery, but they do not represent themselves as government agents.


5. USER RESPONSIBILITIES

You agree to:

  • Provide correct information and documents

  • Make timely payments

  • Review filings and documents before submission

  • Maintain the confidentiality of your login details

We are not responsible for issues arising from incorrect or incomplete information provided by you.


6. PAYMENTS & FEES

  • All services may have fixed or variable fees.

  • Fees paid for filing, processing, or assistance may not be refundable once work has started.

  • Government or third-party charges are separate from our service fees.


7. LIMITATION OF LIABILITY

Help N Care is not liable for:

  • Delays caused by government departments

  • Rejections due to incorrect data provided by the user

  • System downtimes of third-party platforms

  • Any financial loss resulting from user errors

Our liability is limited to the service fee paid.


8. NO GUARANTEE OF OUTCOME

We do not guarantee approval of:

  • Insurance claims

  • Loan applications

  • Government submissions

  • Tax refunds

Outcomes depend on external authorities.


9. TERMINATION

We may suspend or terminate access if:

  • You violate these Terms

  • You misuse the platform

  • Fraudulent activity is detected


10. INTELLECTUAL PROPERTY

All content, branding, logo, designs, and materials on Help N Care are our exclusive property.
You may not copy, reproduce, or distribute anything without written permission.


11. MODIFICATIONS

We may update these Terms anytime. Continued usage means acceptance of the updated version.


12. GOVERNING LAW

These Terms are governed by the laws of India.


13. CONTACT US

📧 Email: info@helpncare.in

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